Inclusions & Exclusions

• PACKAGES INCLUDE:

   02 Night Accommodation on double sharing in the hotel as per the package.

   All transfers and sightseeing by AC vehicle as per package (Dzire for 2 persons, Ertiga for 4 persons, Innova Crysta (7+1) for 6 persons & tempo traveller for above 10 persons).

   02 Breakfast and 2 dinners for all in Ujjain, and Omkareshwar hotel.

   All toll, parking, car charges as per itinerary, fuel charges, Driver allowances and state tax as per itinerary.

   Sightseeing in Indore 

   Other Package Inclusions as per the Hotel.

   All hotel taxes 

• PACKAGES EXCLUDE: 

  PACKAGES EXCLUDE: 

   Any Kind of Personal Expenses or Optional Tours / Extra Meals Ordered-Lunch.

   Anything not specifically mentioned under the head “Prices included”.

   Driver Tips, Insurance, Laundry, Phone Calls.

   Entry fees or permits for Shri Mahakal Bhasma Aarti darshan.

   Night transfer for Shri Mahakal Bhasma Aarti darshan if any.

   Any Kind of Drinks (Alcoholic, Mineral, Aerated)

   Monument entry fees.

   Guide charges at the monument.

   GST will be charged 5% on the total invoice.

Payment Policy

ü  100% payment in advance at the time of booking.

Cancellation Policy

All cancellations are to be communicated in writing, & will attract a sum of INR 3000.00 minimum or 10 % of the Booking Amount whichever is higher. Beside the forfeiture of the deposit amount, a further cancellation charge will be levied if notice of cancellation is received within 30 days prior to the operation of the booked tour as per the following.

Cancellation Policy:
Cancellation has to be sent to us by Fax / Email.

 

From Date of booking – 30 days only communication charges of Rs 3000.00 per couple.

45 -30 Days prior to departure   25% of tour cost 
30 -14 Days prior to departure   50% of tour cost  
14-10 Days prior to departure   75% of tour cost 
10 Days/No show                         100% of tour cost 

Please note: All cancellation charges will be furthermost subject to the consideration of those engaged in arranging the itinerary. We will use all our powers to erase the cancellation charges and negotiate for the lowest possible charges.

Terms & Conditions

If you Cancel your Holiday
You or any member of your party may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our office. The cancellation charges applicable are as per the published cancellation policy below :

If we change or cancel your holiday

We do plan the arrangements in advance. It is unlikely that we will have to make any changes to your travel arrangements.
Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date.
We also reserve the right under any circumstances to cancel your travel arrangements by assigning reasons to you.
If we are unable to provide the booked travel arrangements due to reasons beyond our control (e.g. bad weather):We shall first try to offer alternative dates for the tour if the tour hasn't already commenced.
If the tour has already commenced, then we shall refund the booking price/fee charged to you on a pro-rata basis depending on the portion of the tour utilized by you.
In all circumstances, however, our liability shall be limited to refunding to you the price we charged as tour fees.
If you want to change your holiday plan
After confirmation of services, if you wish to change your travel arrangements in any way (e.g. your chosen departure date or accommodation), we will do our utmost to make these changes but it may not always be possible. Any request for changes must be in writing from the person who made the booking. All cost incurred due to amendment will be borne by you.

If you have a complaint
If you face any problem during your holiday, please inform the relevant supplier (e.g. your hotelier, transporter etc.) and/or our representative immediately who will endeavor to set things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to us, with your booking reference and all other relevant information. However, please be advised that while we are happy to assist you in the redressal of your complaint, if any, we will be able to extend only our best efforts in managing/coordinating your complaint with the respective service provider. All third party service providers are independent contractors who are at no time under our control or supervision.

All booking vouchers and tickets will be provided 3 days before departure.